Non Voice

[non voice] [twocolumns]



Auto Parts Inbound

Name:XXX Auto Spares 
Subject:Inbound Voice  
Message:Auto Parts Process.
Nov -2015

We are offering a New Inbound Process. Process name:  Auto Spares

XXXXXX is a nationwide network of automotive sellers head quartered in Walnut Creek (CA). We offer a wide selection of used and replaced auto parts at a discounted price. XXXXXXX experts research/Locates, sells used OEM auto parts that are in perfect shape and at a good price. Each part is put through a rigorous testing for its authenticity, quality and working condition. We locate parts from all over the United States of America and ship to any of the 48 Contiguous state. Our staff offers an immediate response to our customers and will strive to provide a professional and courteous customer service from 9am to 6pm PST (6 Days a week).


Call Volume: 50+ per day on an average at the start. (Potential of 500+ inbound calls per week)
Payment: Weekly (payment security in form of BG/LC will be provided)
Place of Sign Up: Bangalore.
Duration of project: 1 Year extendable upto 3 years.
TAT: No bar.
Work Load: Inbound Sales.
Number of seats: 5 per slot.
Payment Cycle: Weekly.
Business Procurement Fees: 2 Lakhs (This is purely to get inbound leads)
Payment details for Bangalore based center: 50% of the profit on each sale in $.


1. Calls from US Numbers will be routed to your center through DID. (INBOUND)
2. Sell Used Car Parts
3. Real Time inventory access training will be provided inorder to check the Availability/Price of each part.
4. Provide Quote and close the sale. (Can negotiate price with the customers)
5. Process Payment. (

Give Profile.

Letter of Intent.
Furnish previous experience in Call Centers.
Sign up agreement with Bangalore(India) based Client(Online/Offline)
Pay The Business Procurement Fees of 2 lakhs
Payment Gateway Clearance will be provided by Client.
Acknowledgment from US Client Directly (US Client, Reference Center will be disclosed once the center signs the SLA and pays the Business Procurement Fees).
Training for 3 Days and live work starts.



  1. Kindly send me the details to

  2. hi,
    Our company just expanded and we have 20 available seats. we are interested for this account that could help us. Our company,RichTel Teleservices is a global leader in delivering stellar customer experiences and back-office support. It is a new inbound and outbound call center and BPO solutions providers in the Philippines, offering a comprehensive suite of outsourced voice-enabled customer care call center services, outbound and lead generation, back-office and data processing solutions to organizations from around the world. With a growing global footprint, RichTel brings together the best industry practices and experiences backed by innovation, processes, analytics, and people.
    You can reach me at and my mobile number is +639771261212.

  3. plz send the project report at