Inbound

[inbound][bleft]

Outbound

[outbound][bleft]

Non Voice

[non voice] [twocolumns]

Voice

[voice][twocolumns]

E-COMMERCE INBOUND BLENDED PROCESS


E-COMMERCE INBOUND BLENDED PROCESS

MAHARASTHRA: 2 Slots (Mumbai/Rest of Maharashtra) Hindi/English/Marathi.
KARNATAKA: 2 Slots (Bengaluru/Any) Hindi/English/Kannada.
GUJARAT: 1 Slot (Ahmedabad/Vadodara) Hindi/English/Gujarati.
WEST BENGAL: 1 Slot (Kolkata) Hindi/English/Bengali.
ANDHRA PRADESH: 1 Slot (Any) Hindi/English/Telegu.
CHENNAI: 1 Slot Hindi/English/Tamil.
DELHI/NCR: 3 Slot (Noida/Gurgaon/Delhi/
Chandigarh/Mohali) Hindi/English/Punjabi/Haryanavi
NORTH EAST: 1 Slot (English/Hindi/Assamese)
MERCHANT DEALING: 2 Slot (Pan India) Only English/Hindi.
Chat Support Language: Only English

No. Of Seats: 40 Per Slot
Seats Breakup : 30 Seats Inbound + 5 Seats Chat Support + 5 Seats Outbound
Ratio of Hiring: 3 TLs and 3 QA
Scope of Work: Inbound Calls, Chat Support, Merchant Acquisition and Outbound Calling
Contract: 12 Months extendable till 36 Months
Payouts:
Inbound : INR 32500+ST (per seat per month)
Chat Support : 28500 +ST (per seat per month)
Outbound Support : 28500 + ST (per seat per month)
Payout for TLs and QA: INR 36000 (per TL) INR 35000 (per QA)
Payment Cycle-  Monthly.
Payment Mode- Wire Transfer
Center's can be awarded with Bank Guarantee/LC
Shift: Primary Window 9:00 AM to 7:00 PM (IST)
Male : Female Ratio 4:6 (Inbound and Outbound), No Such ratio for Chat Support
Training- Online/Onsite
Sign-up : Bangalore/Pune.
IVR and CRM - Provided By the Client

Documents Required:
1. OSP/DOT License
2. Incorporation Certificate
3. ISO Certification (If any)
4. Corporate Profile
5. Network Diagram
6. Center Pictures

23 comments:

  1. Hi we are interested in this business. Our company INFINIZO SOLUTIONS currently dealing with IDEA outond process with 40seats. And we have experiwnce in this sector from past 2 years. We have a 50 seats calling setup. We are very keen to do this business. so contact us on 888692011,, 8886991011 mail id: infinizosolutions@gmail.com

    ReplyDelete
  2. please share details with computasoft@gmail.com. I am interested to take this e commerce inbound project for maharashtra region.

    ReplyDelete
  3. Hi,
    Please share the details to my mail id manjunath@addate.com with your contact details.
    For Bangalore Region.

    ReplyDelete
  4. Share me all project detail at
    9522300010
    pravintiwari014@gmail.com

    ReplyDelete
  5. kindly contact me at 9711223252 or mail me at aakarsh08bnsl@gmail.com

    ReplyDelete
  6. BPO Professionalist. We are looking out for inbound / chat / email customer service / technical support process/ projects. We have centre in Pune, India, We have well trained & experienced agents to serve the client requirements. Kindly email me the details to process this further.

    My Email id is ssingh.sheetal@gmail.com

    Regards
    Sheetal Singh

    ReplyDelete
  7. Dear Sir,

    I am Shailendra Sudhakar from RALS Techno Soft Company which is into both IT and NON IT Service. And currently we are already running up with the E - Commerce Process in our company with almost 40 people on live.. and still recruiting for further. So we are actually looking for many more projects.

    Please give us an opportunity to meet and discuss to take this project ahead. You can always reach us rajan2020rajan@gmail.com or ashwin@ralstechosoft.com or mohan@ralstechnosoft.com.

    Thanks & Regards,
    Shailendra Sudhakar.

    ReplyDelete
  8. contact me for further discussion
    vishu29@gmail.com

    ReplyDelete
  9. I am Pavan Kumar from Hyderabad, we have a soft training institute which is into IT Service. We currently have 50 systems along with work stations and we are looking for IT projects and we are capable of doing any sort of projects and we have staff do for it.
    I request you to send me details if you feel deserve.
    pavanway@gmail.com or pridecareer@gmail.com

    Thanks & Regards,
    Pavan

    ReplyDelete
  10. Hi,
    We are based in Pune. Looking for some good Small inbound Voice / Chat Process of 5-10 seats. If you have any such process please forward the details, Also your contact number for further easy communication, email id ssingh.sheetal@gmail.com

    Regards
    Sheetal Singh

    ReplyDelete
  11. Greetings from Siva Technologies,

    We are interested with your compaign. We request you to share more details with us.
    Email: business@sivatechnologies.in

    Regards,
    Manikandan,
    Siva Technologies

    ReplyDelete
  12. i am from ap . We are interested with your compaign.We request you to share more details with us.
    Email:teja.114kotagiri@gmail.com

    ReplyDelete
  13. I have 10 to 15 seats is there any projects. And I am interested in this project too.

    ihussain995@gmail.com

    ReplyDelete
  14. This comment has been removed by the author.

    ReplyDelete
  15. Greetings from Simhan allied solutions pvt ltd,

    We are interested with your compaign. We request you to share more details with us.
    Email: moneshrocks@gmail.com

    ReplyDelete
  16. We are based in Chennai, Looking for some good Small inbound Voice / Chat Process of 5-10 seats. If you have any such process please forward the details, Also your contact number 9789332530. for further easy communication, email aruls@net-managers.ln

    ReplyDelete
  17. We are based in Chennai, Looking for some good Small inbound Voice / Chat Process of 5-10 seats. If you have any such process please forward the details, Also your contact number 9789332530. for further easy communication, email aruls@net-managers.ln

    ReplyDelete
  18. This comment has been removed by the author.

    ReplyDelete
  19. We are based in Delhi,looking for some other project like call center I have already call center of education now I need other project. Seater capacity is 20.so contact me 9910096173,n hassansyed83@gmail.com

    ReplyDelete
  20. We are based in Delhi,looking for some other project like call center I have already call center of education now I need other project. Seater capacity is 20.so contact me 9910096173,n hassansyed83@gmail.com

    ReplyDelete
  21. Hi, I would be interested in this project if the requirement is still there. Kindly send your contact details to agzmt@rediffmail.com and we exchange information and finalize on the same.

    Thanks and have a nice day

    ReplyDelete
  22. Dear Sir we are looking for the same project for our centre kindly send all the relevant information @ mendtehcsolutions@gmail.com on call on 9971684587

    ReplyDelete